ARQ Charter

WHO WE ARE

1. We are a group of like-minded individuals who came together to build, develop and nurture a professional services organisation which aims to leave a positive mark within the business sector,  for the present generation and for those who come after us.
2. We are a collaborative grouping of professionals from multiple disciplines working together in a seamless and co-ordinated manner. Our team also includes members of Fenech Farrugia Fiott Legal and Capstone Group.
3. We subscribe to good corporate governance and ethical practices.
4. We seek to use our resources wisely and avoid practices or products that are not ethically sourced or which are harmful to the environment.
5. We strive to provide a unique employee experience for our staff by nurturing and creating an environment that enables them to be innovative, creative and empowered to deliver the exceptional service our clients have come to expect.

 

OUR PEOPLE

6. We are a team of talented individuals. Together we strive to achieve our mission, goals and objectives.
7. We are committed to the ongoing development of our team to become better and more accomplished at what we do in the pursuit of excellence.
8. We do our utmost to ensure that our people have access to the best tools and a happy working environment.
9. We respect and trust one another. Respect and trust are the engines which will drive us towards the accomplishment of our mission.
10. We strive to understand one another’s point of view, even if we might not agree with them.
11. We help our people to work together efficiently in teams and feel part of one single organisation, with its different facets, skillsets and challenges.
12. We are loyal to one another and support each other at all times.
13. We embrace people from different countries, cultures and religious persuasions.

 

OUR CLIENTS

14. We treat our clients personally & professionally at all times, from the start of our relationship with them right to the end. This demands respect, patience and empathy.
15. We strive to provide our clients with exceptional levels of customer service which sets us apart.
16. We are an agile, flexible organisation that is in tune with global business and respond to evolving needs of our clients.
17. We are a solutions driven organisation with a strategic network of international partners and work together in a collaborative framework for the benefit of our clients.
18. We are not only about providing solutions but also creating opportunities for our clients.
19. We will sometimes make mistakes. When this happens, we will immediately acknowledge them and take steps to correct them.
20. We are loyal to our clients and work together for our mutual benefit and success.
21. We work towards success in all its forms – reputational, professional and financial.

 

We strive to make a difference and to give something back to our community.